Bring Back the Art and Power of Conversation

Bring Back the Art and Power of Conversation

‘We are heading into a two-year change transformation phase’


I hear this all the time from clients. What do they really mean? They mean that things are not quite working the way they want or need, and they need to change how things are done – they need to change the culture.

On the surface, culture is what people do and how things get done. It is visible in processes, meetings, client interactions and relationships. It is visible in the web of networking across the organisation (or lack thereof). And it is most evident in the conversations that take place.

Beneath the surface, the DNA of culture is in the neural patterns of the collective ‘brain’ of the organisation. The thinking and behavioural patterns of every employee form a ‘collective brain’ and are influenced by how behaviour and thinking is focused around them. Those patterns can be changed through the consistent and effective redirection of attention – through the conversations that take place, particularly the conversations that involve leaders.

Change is all about conversations. And most importantly, change happens one conversation at a time – NOT IN ONE CONVERSATION!

Not at one strategy retreat…

Not in one launch or email communication…

Not in one blanket project plan or strategy guide…

But one powerful, effective and useful conversation at a time.


Investing in developing the skill of powerful, effective and useful conversation, then, is a worthwhile investment.

It’s time to bring back the art and power of conversation in the workplace.

Have a great day!


Social Share:
Share on linkedin
Share on facebook
Share on twitter
Share on pinterest
Play Video

Get the Latest Insights in Your Inbox

Get Our Latest Insights

We regularly blog and go live with webinars and podcasts. Subscribe to keep updated

What it is to “Be Human”

Scientists have learnt more about the human brain in the last 30 years than in all of history, particularly in the area of cognitive and …

Read More
Human Agency and Organisational Potential

Human Agency and Organisation Potential

Human Agency is a potential game changer in organisations. Leaders who understand this and shape for the good of our teams and organisations have a great opportunity to impact

Read More
Process to Rewiring Your Brain

Four Steps to Rewiring Your Brain

Rewiring your brain is simple (conceptually). Think about a habit or behaviour you would like to REWIRE and try this four-step model for yourself.

Read More