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This is the first installment of a 4-part series dealing with how to rewire your thinking to conduct more Powerful Conversations. Part 1 deals with the importance of Validation. Part 2 will be about Permission. Part 3 discusses Curiosity and Part 4 will be about Challenge. All four topics are essential components to having much […]

  Once a year, I attend a fund-raising event called Olivia’s Lunch – raising money for the very worthy Mater Little Miracles cause. Beside the cost of the tickets, the main fundraiser is a silent auction and every year Stefano Canturi generously donates one of his signature pieces of jewellery worth many thousands of dollars. It is a […]

In a 1966 experiment, 22 nurses were unwittingly part of an experiment to test obedience to figures of authority.  There were three ‘rules’ that the nurses knew they must obey when administering drugs to patients. They must not accept instructions over the phone. They must not exceed the limit stated on the box. The drug […]

Sometimes I feel like I just can’t keep up.  The emails keep piling in, the kids continue to require attention (funny that!), my list of what I want to achieve keeps growing and therefore when I don’t achieve it, the let down is not fun. Things are different to when I was younger – much […]

I am in Fiji with my family on a break, which really just means that I am working a bit less, and in a much nicer environment than usual! I overheard this somewhat amusing verbal exchange whilst sitting on my ocean-view balcony… (I’m sorry, I just had to mention that bit). Isaac and Oscar, who […]

Whilst the great George Orwell in this infamous line was making reference to political irony, and also an acknowledgement of the futility of absolutes, there is some irony in how we view the conversations in our workplaces. There are conversations…and then there are conversations. I tend to label conversations in three ways: Personal Conversations – the chit-chat and banter that focuses […]